If you have a GPI Arts and Crafts Weekend Package:
The Grove Park Inn is still adhering to the 7-day cancellation window for guests that have major health concerns. It’s appreciated if you make the decision on whether or not to travel before your cancellation date. Within the 7-day window, dates can be adjusted, but the decision to refund your deposit would be reviewed by the management team as extenuating circumstances can happen.
Weather related delays should be reported to the hotel by the guests by the check in date. If guests are unable to travel due to flight cancellations or travel advisories, the Grove Park Inn can update or cancel the reservation without penalty.
If however a guest no-shows without contacting the hotel to advise of the illness or weather related delay or cancellation, the Grove Park Inn will not refund the deposit, and the no show fee will stand.